Any questions? Search for answers below. Feel free to contact us if nothing found.
What is this project about?
PROTESTORE is an online store of protest fashion by Vremya Youth Democratic Movement team. We don't want to keep silent and stay alone. It is our way to rebel and voice our anger. Now it can be yours too. Join our peaceful protest. With one of our t-shirts or hoodies on, you share ideas, make others think, and change the reality they live in.
    Do you make money off of this?
    We send 5% of the income to human rights and charity organizations. The other 95% we use to implement the Movement's projects.
    How do I make an order?
    Choose the goods you like and add them to bag. Fill in a short form, specify your contact details, and select the receiving method (pick up or delivery). Pay for the order and expect a confirmation email!
    How do I get my order?
    If you live in St. Petersburg, you can pick up the purchase by yourself from our showroom or arrange delivery by Yandex.Courier. If you are from any other city in Russia or Belarus, we will send the package by Russian Post or CDEK. If you live outside of Russia, please contact our manager to learn more about international delivery. Read more about the methods, cost and delivery time in the Delivery section.
    How do I know my order status?
    PROTESTORE team is now small, but we will do our best to deliver quickly and provide the highest quality. Let's see how it all works.

    Upon your payment, you will receive a confirmation email. It means that your order has been made and we have just started filling it. Usually, the whole procedure takes 1-3 days.

    After your order is ready for shipping, you will receive the second email. It will specify your CDEK or Russian Post tracking number if the parcel is delivered across Russia. If you want your order in St. Petersburg, we will check the place and the time with you. Read more about other delivery methods.

    If you need international delivery, right after you submission, our manager will contact you to confirm details, agree on the shipping method, and calculate the price.

    Feel free to contact us via help@protestore.ru.
    How do I select correct size?
    It may be challenging to select the right size without trying clothes on. That's why in Sizes section we try to describe our t-shirts and hoodies in detail. Failed to find your size? Write to us, we will work something out.
    Can I return the product if it doesn't suit?
    If any of our products doesn't fit or match, you can return or exchange it within 14 days after the delivery. Make sure it has been never used, no label is absent, and the letter with the bill confirming the purchase still lies in your mailbox. For more information on returns, see the Returns section.
    Any care tips?
    To extend the life of our clothes, wash it inside-out, at 30℃ or lower, delicate cycle. Don't use bleach and washer dryer. We recommend that you iron inside out extremely carefully.